top of page

Rome Suite

Terms & Conditions

And Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics 

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Privacy Policy

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website and book accommodation in Rome, including properties located in the Monti District.

1. Data Controller

The data controller is:
Lovely Rome Suite

2. Information We Collect

We may collect personal data including:

  • Name and surname

  • Email address and phone number

  • Booking details (dates, number of guests, preferences)

  • Payment-related information (processed securely via third-party providers)

When bookings are made through third-party platforms such as Airbnb or Booking.com, we may receive limited guest information necessary to manage your stay.

3. How We Use Your Data

Your data is used to:

  • Process and manage accommodation bookings in Rome

  • Communicate before, during, and after your stay

  • Provide customer support and respond to inquiries

  • Comply with legal obligations (e.g. guest registration requirements in Italy)

  • Improve our services and website performance

4. Third-Party Booking Platforms

If you book through Airbnb or Booking.com, your personal data is also processed according to their respective privacy policies.

We only receive and process the data strictly necessary to fulfill your reservation and provide our services. We do not control how these platforms manage your data independently.

5. Legal Basis for Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) based on:

  • Contractual necessity (booking and accommodation services)

  • Legal obligations

  • Legitimate interest (service improvement and communication)

  • User consent (where required)

6. Data Sharing

We may share your data with:

  • Property management and hosting staff

  • IT and website service providers

  • Legal authorities where required by law

We do not sell or rent personal data to third parties.

7. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill booking and hosting obligations

  • Comply with legal and tax requirements

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You may also lodge a complaint with a data protection authority.

9. Cookies and Website Data

Our website uses cookies and analytics tools to improve user experience and monitor performance. You can manage cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

11. Contact

For any privacy-related questions or requests:
Email: Virginiaboylopez04@gmail.com

bottom of page